CourseCREEK Case Study

Professional Psych Seminars

Migrating 30 Years of Continuing Education to a Modern LMS—Without a Hitch

Client's Business Model

Professional Psych Seminars (PPS), founded in 1996, is a non-profit organization providing high-quality continuing education to mental health professionals. For nearly three decades, PPS has built its reputation on courses that integrate theory, research, and practice—delivered by expert faculty and backed by outstanding customer service that keeps practitioners coming back.

Pain Points

• Legacy Platform: Operated on an old, clunky legacy LMS that no longer met the needs of a modern continuing-education business.

• Large-Scale Migration: Needed to move a 30-year library of assets, content, 65+ courses, and webinars to a new platform without losing anything or disrupting learners.

• User Data & Access: Required thousands of existing users to be migrated and re-granted access to the exact courses they were already enrolled in.

• Zero-Disruption Requirement: Sought a seamless transition—no headaches, no downtime, no lost history—for an established, loyal audience.

• Modern Support & Growth: Wanted ongoing support, a modern website experience, and a way to grow enrollments and return on marketing spend.

The CourseCREEK Solution

Initial Evaluation & Audit

• Reviewed everything the client had—their full library of assets, content, courses, webinars, and user base on the legacy system.

• Identified the challenges of migrating decades of content and thousands of users without disruption.

• Provided a clear migration plan to move all assets, content, and users safely to the new platform.

Deliverables & Authoring Tools Implementation

• Migrated 65+ courses and webinars—along with all associated assets and content—to a newly built LearnWorlds LMS in an expert, seamless manner.

• Preserved the integrity of the client's 30-year library throughout the move, with no loss and no headaches.

LMS Deployment, Automation & Technology Integration

• Built and deployed a new LearnWorlds LMS, then migrated thousands of existing users and re-granted each one access to the courses they were previously enrolled in.

• Developed an automated chatbot for the new website that responds to user queries 24/7.

Continuous Optimization & Ongoing Support

• Continue to serve PPS through on-demand services, ensuring the client and their learners are always taken care of.

• Manage the client's marketing and paid ads, driving enrollments and improving return on investment.

Current Status

• Modern, Scalable LMS: PPS now runs on a newly built LearnWorlds platform, replacing the old legacy system.

• Seamless Migration: All 65+ courses, webinars, and assets moved over intact—without disruption to the business or its learners.

• Users Retained & Restored: Thousands of existing users were migrated and given access to their previously enrolled courses.

• 24/7 Automated Support: A custom chatbot handles user queries around the clock on the new website.

• Ongoing Partnership & Growth: On-demand support keeps operations smooth, while managed paid advertising continues to lift enrollments and ROI.

The digital transformation at Professional Psych Seminars, led by CourseCREEK, moved nearly three decades of continuing education onto a modern platform without a hitch—and continues to power the business through ongoing support, automation, and marketing that drives real growth.